Posts by Kristy

Some people are c*nts

As I sat in my car waiting for a carpark (the all day staff ones) a lady was sorting through her mail and standing at the rear of her car. She glances over at me, and continued to stand there for another minute or so. I was happily, patiently waiting, but it got me thinking….…

Read More

Just Say No!

I didn’t really know what to expect when going to hear Melanie Gleeson- Endota Spa CEO speak at a networking function. Let’s say I was pleasantly surprised!  The SSS team headed off to Victoria’s Mornington Peninsula, the spot where it all began for the Endota empire, for an intimate Spanish lunch, a chat with local business people and…

Read More

What’s in a name?

It was school holidays in Melbourne the last two weeks, and I purposefully took myself and my children down to my parents beach house for the entire time. The Christmas holidays were so busy, and I really wanted to spend some quality time with my girls, as distraction free as possible. We spent most days in…

Read More

Is home where your heart is?

Now I know some people will definitely not agree with this blog. This blog is about Home Salons. Home Salons are in a large part ruining the Hair & Beauty Industry. Now if you are a Home Salon Owner, you may feel your blood rushing to your head right now. Hang in there with me whilst…

Read More

Pressure Creates Diamonds

Every time that I am contacted by a salon owner, I hear a similar story. A tired stressed person is usually at the other end of the phone. Usually there is some sort of turmoil that has occurred with a staff member or two. Usually I am phoned to help offer some sort of quick solution.…

Read More

Be extraordinary

I read a book a long time ago called Passionate People Produce. I highly recommend reading it. It is a personal development book that is geared towards finding and rekindling passion in your life. Whether it be work or pleasure, doing things with passion will change your life for the better. Being passionate isn’t about…

Read More

#embracechange

I remember when I first started hairdressing, EVERY salon seemed amazing. I did not know about dated furnishings or old fashioned hairdressing methods. I walked past every salon and all I saw was pretty mirrors and chairs and gorgeous staff. I’m sure it was the same with Beauty Salons. When I landed my apprenticeship position,…

Read More

Own It

If there is one thing I can’t stand more than anything, its people who don’t take responsibility for their actions. If I teach my children one thing in this world, it’s to take ownership of their mistakes. Ill give you an example You are in the salon, and it’s a crazy busy day. You have…

Read More

The Black and White with Clientelle

The common argument amongst employee vs employer is who does the client BELONG to. A salon owner would argue that the client belongs to the salon, whereas an employee would argue that the client belongs to them. Lets break this argument down and look at the BIG picture. There are a lot of grey areas…

Read More

WAKE UP, KICK ASS, BE KIND, REPEAT

I always pride myself for writing from the heart with honesty, real emotion, with a side of cheeky. I usually don’t have a set topic. It usually comes as I go. Communicating has NEVER been a problem for me, and I am sure most hairdressers will agree on this topic. But this month, I have…

Read More